customer service  1-800-242-2284  M-F, 8:30am - 5pm CST
Customer Service
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Contact Us by Phone

For immediate assistance, please call our Customer Service Department at 1.800.242.2284.

We are open Monday through Friday from 8 a.m. to 5 p.m. CST. You will be prompted with an automated system. To avoid listening to the entire message, read the options below and press the appropriate option number when the message begins.

Press option 1 to place a phone order or inquire about an existing phone order.
Press option 2 for questions regarding your web site order.
Canceling or changing your order
If for any reason you would like to change your order with, please call 1.800.242.2284 as soon as possible. We will do everything that we can to accommodate your request. Keep in mind that our system is designed to fill orders and ship them as quickly as possible. As a result, we are unable to cancel or change an order once it has entered the shipping process.

Contact Us via Fax

Please send faxes to 312.633.1440 Attention: Mail Order.

Contact by Mail

If you would like to contact us by mail, please send your letter to:

845 W. Madison Street
Chicago, IL 60607
Attention: Mail Order Department

If you are interested in placing an order through the mail by credit card, please include the credit card number and expiration date. Include the shipping information with a daytime phone number, along with the name of the products and the quantities you would like to purchase. Once we receive your order, it will be processed and shipped the next business day.

Press Inquiries

H2O Plus public relations inquiries can be directed to:

Carolanne Coviello
Vice President
Creative Media Marketing
594 Broadway. Suite 500
New York, NY 10012
212-979-8884 ext. 209